Job Description

Company: Wilkins Recreational Vehicles
Job Title: Full-Time Receptionist
Location: Churchville, NY 14428

We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything!

• Greet and welcome all incoming customers in a prompt, friendly, and professional manner, and direct them to the appropriate personnel or department.  
• Communicate in a manner that provides the customer with a warm and friendly first impression of the dealership.
• Answer all incoming phone calls in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department.
• Coordinate the check-in of all incoming new vehicles, coordinating the check-in by the sales and service departments, processing all necessary paperwork and completing the computer input of the vehicle.
• Perform miscellaneous administrative tasks for the sales department, including, but not limited to:
  • Entering of ordered new vehicles into the IDS computer system,
  • Submission of prospect names to CSI for proper follow-up,
  • Maintenance of new vehicle pricing in the IDS computer system.
• Maintain a clean and professional appearing reception desk area to ensure we are providing our customers with a positive first impression.
• Maintain the customer lounge and customer waiting areas, ensuring they are clean and organized and that coffee/coffee supplies are readily available for customers.
• Ensure that the receptionist’s station is always staffed prior to leaving for any reason.
• Manage the flow of customer traffic to ensure that all customers are being waited on in a timely and professional manner.
• Maintain the sales departments “up system," directing incoming customers to the next available sales consultant in a prompt and professional manner.

Salary Range: $17.00- $20.00/hour

Requirements:

• One-year certificate from college or technical school; OR three to six months related experience and/or training; or equivalent combination of education and experience. 
• Ability to effectively greet all incoming guests and direct them to the appropriate person or department,
• Effectively handle all incoming calls – promptly and professionally. 
• Successfully provide WRV staff with various administrative support needed to effectively run the company.

#1 RV Dealer in New York

Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.

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