Concierge Job at Oakmont Management, Carlsbad, CA

cGxiR0taS2hDTUlyUXdDdGVpMDBOQ1JTSGc9PQ==
  • Oakmont Management
  • Carlsbad, CA

Job Description

Positions: Concierge

Shifts, Time, and Days: PT Variable/Sundays Required

Pay Range: $18 - 19.00

SANTIANNA is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.

With communities across California, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:

  • Medical, Dental, and Vision benefits
  • Vacation, Personal Day, Sick Pay, Holidays
  • Complimentary Meals
  • Bonus Opportunities
  • Company Paid Life Insurance
  • Team Member Discount Program (LifeMart)
  • 401(k) Savings Plan with Company Match
  • Recognition Programs
  • Student Loan Refinancing
  • Tuition Reimbursement
  • Pet Insurance
  • Employee Assistance Program
  • Emergency Financial Assistance

The Concierge is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi-line telephone, and providing clerical support to the administrative staff, in accordance with the company’s mission and values.

Responsibilities:

  • Provide all residents, guests, and visitors with exceptional customer service.
  • Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
  • Monitor the Emergency Alert System and immediately respond to every call.
  • Effectively manage business center and process incoming and outgoing mail.
  • Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
  • Encourage teamwork through cooperative interactions with co-workers and other departments.

Qualifications:

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Prefer two (2) years of experience in a hospitality setting or prior senior living community.
  • Excellent customer service skills.
  • Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
  • Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Management Group is an Equal Opportunity Employer.

Job Tags

Immediate start, Relocation, Shift work,

Similar Jobs

Reed's Adventures

Vacation Services Coordinator (Remote) Job at Reed's Adventures

About the Role: The Vacation Services Coordinator supports clients by organizing and coordinating all aspects of their vacation planning process. In this role, you will assist with selecting destinations, arranging accommodations, and organizing activities while ensuring...

Department of Fish and Wildlife

Information Security Officer Job at Department of Fish and Wildlife

 ...team of professionals dedicated to cybersecurity, privacy, and eDiscovery. Youll be the Departments Information Security Officer, responsible...  ...most, CDFW is ready for you. This position is designated as remote-centered and will report in the office a minimum of 2 days per... 

Takeda Pharmaceutical (US)

Medical Director, Clinical Science, GI2 TAU- Hematology/Rare Disease Job at Takeda Pharmaceutical (US)

 ...Director, Clinical Science, GI2 TAU- Hematology/Rare Disease in our Cambridge, MA office. At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to realize their... 

The Lash Group - Epique Realty

Listing Agent Job at The Lash Group - Epique Realty

 ...are seeking a motivated and detail-oriented Real Estate Listing Agent to join our team. The successful candidate will be responsible...  ...strategies to attract potential buyers. Coordinate open houses, showings, and private viewings for potential buyers. Negotiate offers... 

Pacific States Petroleum

Class C Fuel Delivery Driver Job at Pacific States Petroleum

 ...Class C Fuel Delivery Driver Pacific States Petroleum, Inc. is looking for a dependable and positive Class C Fuel Delivery Driver to join our team. We're an on-site fueling company servicing California and Reno, specializing in delivering diesel, unleaded, and propane...