CFA Hwy 21 - Training Manager Job at Chick-fil-A, Covington, LA

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  • Chick-fil-A
  • Covington, LA

Job Description

Chick-fil-A - Training Coordinator Opportunity

Must be available Monday through Saturday 5:30am-11pm.

Closed Sundays.

Are you passionate about maintaining quality standards in a fast-paced kitchen environment? Do you have experience in both kitchen and FOH management?

Join Chick-fil-A, where teamwork and leadership development are at the core of our values. As a Coordinator, you will be responsible for overseeing all operational functions, ensuring cleanliness, and upholding food service standards to deliver delicious meals to our guests, as well as ensure a 2nd mile service hospitality model for our guests. This role offers the opportunity to work in a positive, people-focused environment where you can grow your skills and make a difference in your community.

Requirements:

  • Positive and respectful attitude towards leadership
  • Minimum 2 years of experience in kitchen and FOH management
  • Clear communication skills with team members and guests
  • Physical ability to lift up to 50 lbs and withstand varying temperatures
  • Ability to work standing up to 50-60 hours per week
  • Effective in loud environments and understanding of finance and cost management
  • ability to use emotional intelligence in stressful situations

Coordinators are remarkable at operational leadership. Coordinators are the Restaurant leaders who lead the team to ensure excellence in all areas by:

  • Developing systems, monitoring metrics, and empowering Team Members at all levels to execute the Winning Hearts Every Day Restaurant Strategy for our Customers
  • Demonstrating and reinforcing care for each other and the Restaurant by upholding our Chick-fil-A Covington Highway 21 Values and growing in Leadership Competencies
  • Owning a specific Restaurant area, holding self and Team accountable to Key Results Area (KRAs) for specific role ownership

Qualifications:

  • Experience: 2 years leadership experience
  • Certifications: SERV Safe certified

The training Coordinator also oversees the execution and management of all training within the restaurant.

Training Responsibilities:

  • Be the expert on restaurant training plans for all areas of the restaurant.
  • Provide guidance and support to team members navigating the training process.
  • Lead introduction training courses for new team members and adjust training based on business needs
  • Holds operational leaders accountable for training plans executed each week and maintains a system for accountability. 
  • Monitor team members' progress in training programs and address any challenges.
  • Ensure training checklists align with organizational standards and facilitate comprehensive learning.
  • Collaborate with Certified Trainers to enhance the effectiveness of training programs.
  • Own Certified trainer team and ensure Certified Trainer Team in executing training sessions

Reports to:

People Director

Chick-fil-A Covington Highway 21 Values:

  • Teamwork
  • Optimism
  • Kindness
  • Stewardship
  • Growth

Benefits:

  • Paid time off
  • Health insurance
  • Dental insurance
  • 401k matching
  • Employee discount
  • Paid training

Location: Chick-fil-A Covington Hwy 21,

29860 Hwy 21, Covington LA 70433

If you are a highly skilled and motivated individual looking for a dynamic role in the food & beverage industry, apply now to be part of our loving and enthusiastic team at Chick-fil-A!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Full time,

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