Associate Director, Customer Support - US Pet Technology Job at Merck & Co., Rahway, NJ

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  • Merck & Co.
  • Rahway, NJ

Job Description

Job DescriptionJoin our Animal Health team as the Associate Director, Customer Support for US Pet Technology. We're looking for an experienced contact-center leader to shape the customer experience for pet owners using our products and platforms. This is a collaborative, cross-functional role with visible impact on product adoption, retention and brand trust. You will manage and optimize our third -party customer support partner relationship and prioritize the needs of pet owners. The Associate

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