Job Title: Technical Writer
Location: Boston, MA
Duration: 6 months +
Job Description:
The DTCC Digital Assets Team is seeking a detail-oriented Technical Writer to join our team. The ideal candidate will be responsible creating, editing and maintain high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering team, and other stakeholders to ensure accurate and accessible content.
Key Responsibilities:
? Provide expertise and guidance and best practices on product documentation set up for commercial purposes
? Review existing documentation related to product and applications and identify areas of improvement for our documentation strategy
? Work with UX team to optimize the setup of documentation on Resource Hub
? Work with Product, engineering and commercial teams to generate content and publish product requirements, operational flows, user and technical related material
? Establish standardized process and templates where possible for the efficient delivery of a consistent library of documentation for LedgerScan, CMP and Factory to include the following (not limited):
? Product architecture diagram
? User Guide
? Production functional features
? APIs and EndPoints (where applicable)
? ABIs and Scripts (where applicable)
? Workflow Diagrams
? Infrastructure Requirements
? Deployment Diagrams
? Assist with content generation and production of documents as necessary
? Assist in creating content strategies and documentation plans to support product development.
? Collaborate with cross-functional teams to understand end-user needs and incorporate feedback
Skills and Experience Required
- 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation
- 2+ years of experience in a software development role
- Experience with legacy financial institutions technology and API integration architecture.
- Experience with Blockchain and Web3 technologies.
- Strong understanding of APIs, RESTful web services, and programming concepts
- Proficiency with various authoring, CMS, and task management tools
- Familiarity with API documentation tools, such as Swagger, Postman, or similar.
- Proficiency with Confluence, JIRA, and JSON.
- Basic diagramming skills using tools like draw.io, Miro or similar.
- Experience using tech stacks like Python, MongoDB, CDC, and Kafka
- Experience working in a fast-paced, dynamic environment.
- Strong time management skills.
- Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.
Must have:
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