Job Description

**Introduction** As designers, researchers and content developers, we focus on ensuring the experiences we create meet the needs of our customers and end users and strive for excellence in our work. You will apply a user-centered perspective to your work and advocate for the customer / end user in all interactions with your teammates and colleagues. At times you may also engage with customers or other users of the product in the design, research or content development process. **Your role and responsibilities** As an IBM Z Design, User Research or Technical Content Professional Intern, your focus will be on meeting individual and team objectives, learning your craft, and contributing to research, design and/or content support of a product. You will learn about IBM, IBM Design practices, and the impact of content in the user experience. Generally, your efforts will be concentrated around a single product in your business area, with guidance and feedback from a more senior team member. You will also contribute to the design community and our larger content ecosystem by supporting community activities, sharing, learning or maintaining a part of the community operation. **Required technical and professional expertise** - Actively enrolled in college/university - Creativity and flexibility to adapt to new scenarios - Strong communication and presentation skills **Preferred technical and professional experience** - Experience working on enterprise information technology (business to business), and enterprise technology personas or archetypes. - Experience with Enterprise Design Thinking by IBM or other design thinking frameworks - Excellent communicator with strong interpersonal skills, confident working within a cross-functional team and various levels - Familiarity with IBM Z product stack - User Experience/Research intern: Demonstrated knowledge of User Experience design - User Experience/Research intern: Ability to perform UX research for software products or Web - Content Development intern: Experience developing, editing, and producing accurate technical documentation using XML, DITA and shared source repositories such as GitHub - Content Development intern: Knowledge of Native AI solutions for creating structured content - Pursuing a bachelor's degree in Technical Communications or Design, including Design & Technology, UX Design, Software Product & Interaction Design, Human Computer Interaction (HCI), UX Research, Information Experience Design, Game Design, Human Factors, Usability, or Ethnography, or a Software or Computer Systems Engineering degree with a minor in Communications, Design or completion of a certificate program in Design IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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