Job Description

Summary

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson banquet server will engage in casual conversation and create the restaurant experience by their style and service attributes.

• Respond to guest requests in a timely, friendly and efficient manner
• Provide assistance to banquet managers in the serving of guests during banquet functions to ensure positive guest experience.
• Set up banquet room as requested by the supervisor to include glassware, service ware, linen
• Attend roll call meetings before events kick off in order to learn function particulars, including hotel and guest expectations
• Greet and welcome guests and respond to their requests in a courteous and friendly manner
• Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet
• Quickly remove dishes as guests finish each meal at the end of each meal or function
• Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages
• Replenish beverages when necessary, and check with guests to make sure they are satisfied
• After the banquet, reset banquet room in accordance with the supervisor’s specifications to ensure the readiness of the room for other functions
• Follow attendance rules and always go to work on a regular basis
• All other duties as assigned by leadership

Qualifications

• Hotel experience preferred
• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to stand for long periods of time.
• Must be able to work weekends and holidays

Job Tags

Similar Jobs