Job Description

Job Title: Regional Operations Manager

**Location:** St. Louis Area

**Company:** TWC-Management

**About Us:**
TWC Management is a leading Hospitality organization dedicated to providing innovative solutions and exceptional service to our clients. With a commitment to excellence, we are expanding our team and seeking a dynamic Regional Operations Manager to drive operational efficiency and contribute to our continued growth.

**Position Overview:**
The Regional Operations Manager will be responsible for overseeing and optimizing the operations of multiple locations within a designated region. This role requires a strategic leader who can effectively manage resources, improve operational processes, and ensure that all locations meet company standards for quality, performance, and profitability.

**Key Responsibilities:**
- Develop and implement operational strategies that align with company goals and enhance regional performance.
- Lead, train, and mentor local operations teams to ensure they meet operational targets and maintain high standards of service delivery.
- Monitor operational metrics and KPIs to identify areas for improvement and ensure that all sites operate efficiently and effectively.
- Collaborate with other departments including sales, Human Resources, and finance to align regional operations with company objectives.
- Conduct regular site visits to assess performance, provide support, and ensure compliance with company policies and procedures.
- Manage budgets, forecasts, and financial reports for the region, identifying trends and making recommendations for cost optimization.
- Foster a culture of safety, quality, and continuous improvement, ensuring adherence to industry regulations and best practices.
- Serve as a key point of contact for regional stakeholders, addressing operational issues and facilitating communication across locations.
- Lead initiatives for process improvement and operational excellence.
- Prepare regular reports and presentations for senior management on regional performance, challenges, and opportunities.

**Qualifications:**
- Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA preferred.
- 5+ years of experience in operations management, preferably in a multi-site or regional capacity.
- Proven track record of driving operational efficiencies and improving performance metrics.
- Strong leadership skills with the ability to inspire and motivate teams.
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Exceptional communication and interpersonal skills, capable of working with diverse stakeholder groups.
- Proficient in Microsoft Office Suite and operational management software.
- Willingness to travel as needed within the assigned region.
- Understanding of budget management and financial analysis.

**What We Offer:**
- Competitive salary and performance-based bonuses
- Comprehensive benefits package including health, dental, and retirement plans
- Opportunities for professional growth and development
- A collaborative and inclusive work environment

**Application Process:**
Interested candidates are invited to submit their resume and cover letter detailing their qualifications and relevant experience to [email protected]. Please include "Regional Operations Manager Application" in the subject line.

TWC Management is an equal opportunity employer and welcomes diversity in the workplace. We encourage all qualified individuals to apply.

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