Front Desk Liason Job at Tile and Stone Depot, Paterson, NJ

b1Y3SEs1ZW9Dc0l0UWdPdmRDMDFOU1ZXRnc9PQ==
  • Tile and Stone Depot
  • Paterson, NJ

Job Description

Benefits:

  • Bonus based on performance
  • Paid time off

Tile & Stone Paterson Warehouse / Showroom

Position Overview:

The Front Desk Liaison serves as the first point of contact for customers, vendors, and delivery personnel. This role is responsible for greeting visitors, directing inquiries, supporting order processing, and assisting with daily showroom and warehouse coordination. The ideal candidate is organized, service-minded, and able to communicate clearly in a fast-paced environment.

Key Responsibilities:

Customer Service & Front Desk Duties

  • Greet customers and visitors promptly and professionally.
  • Direct customers to appropriate sales staff or showroom areas.
  • Answer phone calls, take messages, and route calls to the correct departments.
  • Provide general product and service information when needed.
  • Maintain a clean and welcoming front desk and showroom entrance.

Order & Administrative Support

  • Assist with checking in customers picking up tile orders.
  • Verify order numbers, IDs, and paperwork before coordinating with warehouse staff.
  • Enter basic customer information or updates into the systems.
  • Support sales staff with printing invoices and pick-lists.

Warehouse & Showroom Coordination

  • Communicate with warehouse team regarding order status, loading times, and customer wait times.
  • Notify customers when orders are ready for pickup.

Professional Conduct

  • Ensure all company policies are followed by visitors and customers (e.g., safety protocols, no-children policy if applicable).
  • Handle customer concerns or complaints politely and escalate to management when needed.
  • Maintain professionalism in appearance, communication, and customer interaction.

Qualifications:

  • Prior front desk, customer service, or office experience preferred.
  • Bilingual (English/Spanish) is a plus for warehouse/showroom environments.
  • Strong communication and organizational skills.
  • Ability to multitask in a busy showroom/warehouse setting.
  • Comfortable using basic computer programs (POS, CRM, email, printer/scanner).
  • Friendly, reliable, and team-oriented.

Physical & Work Environment Requirements:

  • Ability to stand for long periods during peak hours.
  • Comfortable working in a showroom connected to an active warehouse.

Job Tags

Similar Jobs

Hot Chi Chicken + Cedars Mediterranean Kitchen

Shift Leader | Hot Chi - Downtown| Posted Jan 2026 Job at Hot Chi Chicken + Cedars Mediterranean Kitchen

&##128293; Shift Leader Hot Chi (Downtown Locations; OPO & SFH) &##128293; Shifts:** 68 hours Pay:$17.50 $19.50/hr (based on experience) Hot Chi is more than hot chickenwere a movement rooted in soul, swagger, and serious food. As a **Shift Leader**, youll... 

Department of Fish and Wildlife

Information Security Officer Job at Department of Fish and Wildlife

 ...team of professionals dedicated to cybersecurity, privacy, and eDiscovery. Youll be the Departments Information Security Officer, responsible...  ...most, CDFW is ready for you. This position is designated as remote-centered and will report in the office a minimum of 2 days per... 

DK Security

Security Officer - Warehouse Job at DK Security

 ...Overview DK Security is Michigans fastest growing security company. Established in 1995, we began as an investigations firm and quickly expanded to provide uniform security, event staff security, loss prevention services, and much more based on the needs of our clients... 

Core Medical Group

School-Based Occupational Therapist - $1,990 per week Job at Core Medical Group

 ...Medical Group is seeking a travel Occupational Therapist for a travel job in Elgin, Illinois....  ...likely extension through the end of the school year) Position Overview: We are seeking...  ...Group Job ID #1338070. Pay package is based on 8 hour shifts and 40 hours per week (subject... 

M/I Homes

New Home Consultant Job at M/I Homes

 ...homebuilder with over 40 years of experience in crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 140,000 homeowners realize their dreams...