Job Description

JOB SUMMARY: A Driver Helper works with company drivers to safely load and unload donations, products or equipment for stores and attended donation centers. Driver Helpers are responsible for all tasks except for truck driving.

ESSENTIAL JOB FUNCTIONS:

· Assists driver in loading/unloading trucks/trailers and staging donations, products or equipment for pickup.

· Unload donations and equipment in the warehouse or for donation drives, if necessary.

· Communicates with supervisor, as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

· Bale textiles and safely operate the bailing machine.

· Safely operate the tipper as referenced in the training manual.

· Abide by the policies and procedures set forth by management and the agency.

· Interacts with co-workers, customers, and assists with filling out paperwork to record deliveries.

· Ensure that all work is carried out in a safe and efficient manner.

· Maintain a positive attitude with team/department.

· Maintain good public relations with customers.

· Maintains regular attendance and work hours.

· Develop cooperative communication with intradepartmental peers.

· Assist in production or warehousing.

· Attend all trainings and meetings as necessary.

ADDITIONAL RESPONSIBILITIES:

· Liaising with the transportation managers or the Director of Logistics to notify the driver of any changes to daily routes.

· Ensure quality and timeliness of work.

· Perform other duties as assigned/needed.

· Reviews and is familiar with Goodwill safety policies, programs, and procedures. Adheres to all safety rules, regulations, and safety codes, and attends safety training sessions and necessary

CORE COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following:

· Live the Values

· Results Driven

· Customer Focus

· Communication

· Job Skills Knowledge

· Safety meetings.

QUALIFICATIONS:

· High School degree or GED, preferred.

· Must be forklift certified.

· Clear communication skills with supervisor and warehouse personnel as well as with the public at times.

· Ability to work well with others and follow instructions from Supervisor.

· Ability to read and complete paperwork.

· Ability to speak, read and write the English language.

· Must have a valid Oklahoma Driver’s license.

KNOWLEDGE, SKILLS, AND ABILITIES:

· Good organizational and time management skills.

· Demonstrate dependability through good attendance and adherence to timelines and schedules.

PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

· This work is physical and requires the following activities: Standing, walking, twisting, bending, kneeling, grabbing, reaching, occasional squatting, kneeling, stooping, good finger dexterity and feeling; repetitive motions; talking, hearing, smelling and visual acuity.

· Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.

· Frequent lifting up to 50 lbs. with or without reasonable accommodation.

· Must be able to use a two-wheeler and pallet jack in loading and unloading trucks.

· This is considered a safety sensitive position. No level of impairment from drugs, alcohol, or prescription medications will be acceptable while performing the essential functions of this job.

WORKING CONDITIONS:

· Works in warehouse environment, retail store, donation center and truck environment most of the time and will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold and severe weather conditions.

· Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and black periods which may vary from week to week as well as occasional overtime when approved by management.

· Moderate noise level.

· Works 40 hours per week or more when required

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

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