POSITION SUMMARY
The Dispatcher at Apollo Heating, Cooling & Plumbing is responsible for efficiently scheduling and coordinating service calls, ensuring timely dispatch of technicians, equipment, or service vehicles based on customer needs and predetermined schedules. This role prioritizes multiple tasks, handles customer inquiries, maintains records of service calls, and collaborates closely with technicians to ensure smooth operations. Strong organizational, multitasking, and communication skills are essential, with a focus on maintaining high levels of customer satisfaction.
ABOUT US
We are a Residential HVAC and Plumbing business and we are growing by the day. Our mission is to impact our clients quality of life, by enhancing the health of their home. We want to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are Accountable, Inspirational, Excellent, Disciplined, Results-oriented.
OBJECTIVES
COMPETENCIES
EDUCATION AND EXPERIENCE
PHYSICAL REQUIREMENTS
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Apollo recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
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