Computer Technician Job at Rivell, Sewell, NJ

b2xEREtaU3BEY0F0UUFhc2ZDZzBQaWRlRmc9PQ==
  • Rivell
  • Sewell, NJ

Job Description

Job Title: Computer Technician

LOCAL APPLICANTS ONLY PLEASE!

Company Description: Recently named as on of Inc 5000's "Fastest Growing Companies in America" Rivell is a reputable Managed Services Provider (MSP) based in Sewell, New Jersey, specializing in providing comprehensive IT solutions to businesses across various industries. We foster a collaborative and supportive work environment, offering competitive compensation and opportunities for career growth.

Summary: As a Computer Technician at Rivell, you will provide technical support to clients, diagnose and resolve hardware and software issues, and ensure the smooth operation of their IT systems.

Job Responsibilities:

  • Provide technical support to clients via phone, email, or onsite visits, addressing hardware, software, and network-related issues.
  • Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.
  • Perform hardware repairs and upgrades, such as replacing faulty components or installing memory and storage upgrades.
  • Install and configure operating systems and software applications according to client requirements.
  • Document support tickets, resolutions, and troubleshooting steps in the ticketing system.
  • Assist in the setup and deployment of new IT equipment and systems.

Hours of Work: Typically 8am to 4pm


Travel Requirements:
 

  • Travel may be required for onsite client visits or installations.


On-Call Responsibilities:  

  • Rarely for urgent technical issues, less than three times per week.

Special Conditions or Requirements:  

  • Strong technical troubleshooting skills, customer service orientation, and the ability to work independently or as part of a team.

Success Criteria:  

  • Success in this role is measured by the timely resolution of client issues, high levels of customer satisfaction, and effective communication and collaboration with internal teams.

Reporting:  

  • Reports to the IT Manager or Technical Team Lead.

Qualifications:

  • Associate degree or technical certification in Information Technology or related field preferred
  • CompTIA A+ certification or equivalent experience
  • Experience providing technical support in a helpdesk or service desk environment
  • Strong knowledge of Windows operating systems, hardware troubleshooting, and software applications
  • Excellent communication, problem-solving, and customer service skills

Benefits & Perks (TBD):

  • Competitive salary and 401(k) retirement plan.
  • Paid time off and comprehensive benefits package.
  • Professional development and certification reimbursement opportunities.

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

FEMA

Emergency Management Specialist (Response) Job at FEMA

 ...Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work... 

Viega

Category Manager I Job at Viega

 ...Job-ID:16695; Location(s):Mantua, OH Job Description Summary The Category Manager is responsible for developing and executing Sourcing Strategy for their assigned categories. Recommending supplier selection and negotiating with suppliers based on the long term... 

Nexsentio

Janitor/ Custodian - Floater Job at Nexsentio

 ...trabajo: Tiempo completo/por horas Tarifa de pago: $17.00/Hour Las responsabilidades generales de este puesto sern realizar la limpieza general en el interior de los edificios, los terrenos exteriores y los pasillos. Responsable de realizar las tareas de conserjera... 

GD Resources

Food Service Worker Job at GD Resources

 ...adverse weather conditions. Professional Standards: Uniform: The contractor provides uniform shirts. Employees must wear black slacks (jeans are not permitted) and closed-toe, slip-resistant, comfortable work shoes to ensure safety and support during long hours.... 

Hot Chi Chicken + Cedars Mediterranean Kitchen

Shift Leader | Hot Chi - Downtown| Posted Jan 2026 Job at Hot Chi Chicken + Cedars Mediterranean Kitchen

&##128293; Shift Leader Hot Chi (Downtown Locations; OPO & SFH) &##128293; Shifts:** 68 hours Pay:$17.50 $19.50/hr (based on experience) Hot Chi is more than hot chickenwere a movement rooted in soul, swagger, and serious food. As a **Shift Leader**, youll...