Job Description

D4C Dental Brands is seeking a Call Center Specialist to join our team in Woodstock.

We are looking for talented individuals to assist us in providing a 5-star customer experience for our patients on behalf of our affiliated pediatric dental and orthodontic practices. The Specialist’s primary responsibility will be scheduling patients for dental and orthodontic appointments. The specialist must have a friendly demeanor, the ability to quickly make a personal connection with callers, strong conflict resolution skills, and the ability to properly organize inquiries and requests to ensure they are addressed in a timely manner.

Hours: Monday - Friday, 7:45 am - 5:00 pm
Address: 2230 Towne Lake Pkwy, Building 1100 Ste 140, Woodstock, GA 30189
Hourly Rate: $15 per hour

Ideal Candidate:

• Bilingual (Spanish) – The ability to read, write, and speak fluently in Spanish and English.
• Basic knowledge of dental terminology.
• Previous dental experience.

Why work at D4C Dental Brands?

• This position allows you to make a difference by helping children achieve a lifetime of great oral health.
• We foster a family atmosphere where co-workers are very close and take care of each other.
• Inbound call center (no outbound cold calling!)
• Monday through Friday work schedule. Spend weekends with family and friends!
• A competitive benefits package that includes group health coverage, disability insurance, 401 (k) retirement opportunities, paid leave, and attractive dental and orthodontic treatment discounts.
• Work from-home option after completing one full year of in-office employment.
• Competitive pay.

Job Requirements:

• Provide a high level of customer service to all callers.
• Care for and be an advocate for our patients.
• Address caller’s needs in an efficient and timely manner.
• Assist in various administrative functions as needed.
• Follow company and department procedures and guidelines.

Minimum Qualifications and Skills:

• High school graduate (or GED).
• Experience working in a busy environment.
• Excellent written and verbal communication skills.
• Independent thinker.
• Proficient in spelling and typing.
• Ability to be a team player.
• Must be reliable.

Job Tags

Hourly pay, Full time, Weekend work, Monday to Friday,

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