Job Description

Job Summary

The Business & Performance Analyst will play a key role in driving data-driven decision-making within the Operations Division. This position is responsible for tracking, gathering, and analyzing data to monitor and improve the agency’s key performance indicators (KPIs). The role involves developing new KPIs, ensuring data quality, and preparing detailed reports and presentations. The Analyst will collaborate across all departments, providing actionable insights to optimize performance and improve operational efficiency. Additionally, the Analyst will lead efforts in performance benchmarking against other transit agencies and the broader transportation industry to identify best practices and areas for improvement.

Ideal Candidate Profile

The ideal candidate will possess advanced technical skills, including expertise in Microsoft Excel (pivot tables, formulas, and macros), experience with database software like SQL or Access, and familiarity with back-end data integration systems, ETL processes, and data visualization tools such as Tableau or Power BI. Their communication skills are exceptional, enabling them to craft clear and concise reports and deliver compelling presentations with tools like PowerPoint. Additionally, they exhibit an unwavering attention to detail, a strong commitment to quality assurance, and excellent problem-solving, organizational, and time management abilities. They thrive both as a collaborative team member and as an independent contributor, seamlessly adapting to the needs of diverse teams.

Our Benefits

• Annual salary of $76,679 – $102,758depending on qualifications
  • PPO Medical Plans (Vision coverage included)
  • Premera Blue Cross – Your Choice 250 Heritage Plus Plan
  • Kaiser Permanente CDHP PPO Plan
  • HMO Medical Plans (Vision coverage included)
  • Kaiser Permanente Medical Core Plan
  • Kaiser Permanente Medical Core Buy-Up Plan
  • Delta Dental PPO Plan
  • WA State Public Employee’s Retirement System (PERS)
  • PERS 2 or PERS 3
  • Deferred Compensation/457 plan
  • Health Reimbursement Arrangement (HRA) employer contribution of $50/month
  • Employer Paid Basic life ($50,000), AD&D ($50,000) and long-term disability insurance
  • Pet Insurance
  • AFLAC Supplemental Insurance
  • Vacation Accrual Schedule (paid)
  • 0-4 years of continuous service – 2 weeks per year
  • 5-9 years of continuous service – 3 weeks per year
  • 10-14 years of continuous service – 4 weeks per year
  • 15+ years of continuous service – 5 weeks per year
  • Sick Leave Full-time employees – 96 hours per year maximum
  • .0462 hours earned per hour in paid status 8 hours per month maximum
  • 8 Paid Holidays
  • 4 Floating Holidays
  • Free bus passes for employee and dependents
  • Free Rideshare for employees
  • Onsite workout facility
  • Accentra Employee Assistance Program
  • Flexible schedule (9/80) available after completion of probationary period
  • For more detailed information on benefits click here

Our Benefits

• Annual salary of $76,679 – $102,758depending on qualifications
  • PPO Medical Plans (Vision coverage included)
  • Premera Blue Cross – Your Choice 250 Heritage Plus Plan
  • Kaiser Permanente CDHP PPO Plan
  • HMO Medical Plans (Vision coverage included)
  • Kaiser Permanente Medical Core Plan
  • Kaiser Permanente Medical Core Buy-Up Plan
  • Delta Dental PPO Plan
  • WA State Public Employee’s Retirement System (PERS)
  • PERS 2 or PERS 3
  • Deferred Compensation/457 plan
  • Health Reimbursement Arrangement (HRA) employer contribution of $50/month
  • Employer Paid Basic life ($50,000), AD&D ($50,000) and long-term disability insurance
  • Pet Insurance
  • AFLAC Supplemental Insurance
  • Vacation Accrual Schedule (paid)
  • 0-4 years of continuous service – 2 weeks per year
  • 5-9 years of continuous service – 3 weeks per year
  • 10-14 years of continuous service – 4 weeks per year
  • 15+ years of continuous service – 5 weeks per year
  • Sick Leave Full-time employees – 96 hours per year maximum
  • .0462 hours earned per hour in paid status 8 hours per month maximum
  • 8 Paid Holidays
  • 4 Floating Holidays
  • Free bus passes for employee and dependents
  • Free Rideshare for employees
  • Onsite workout facility
  • Accentra Employee Assistance Program
  • Flexible schedule (9/80) available after completion of probationary period
  • For more detailed information on benefits click here

Our Benefits

• Annual salary of $76,679 – $102,758depending on qualifications
  • PPO Medical Plans (Vision coverage included)
  • Premera Blue Cross – Your Choice 250 Heritage Plus Plan
  • Kaiser Permanente CDHP PPO Plan
  • HMO Medical Plans (Vision coverage included)
  • Kaiser Permanente Medical Core Plan
  • Kaiser Permanente Medical Core Buy-Up Plan
  • Delta Dental PPO Plan
  • WA State Public Employee’s Retirement System (PERS)
  • PERS 2 or PERS 3
  • Deferred Compensation/457 plan
  • Health Reimbursement Arrangement (HRA) employer contribution of $50/month
  • Employer Paid Basic life ($50,000), AD&D ($50,000) and long-term disability insurance
  • Pet Insurance
  • AFLAC Supplemental Insurance
  • Vacation Accrual Schedule (paid)
  • 0-4 years of continuous service – 2 weeks per year
  • 5-9 years of continuous service – 3 weeks per year
  • 10-14 years of continuous service – 4 weeks per year
  • 15+ years of continuous service – 5 weeks per year
  • Sick Leave Full-time employees – 96 hours per year maximum
  • .0462 hours earned per hour in paid status 8 hours per month maximum
  • 8 Paid Holidays
  • 4 Floating Holidays
  • Free bus passes for employee and dependents
  • Free Rideshare for employees
  • Onsite workout facility
  • Accentra Employee Assistance Program
  • Flexible schedule (9/80) available after completion of probationary period
  • For more detailed information on benefits click here

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